Lunarpages offers several web hosting options, including dedicated servers and VPS. Their basic package is the most popular and is great for small and personal projects, blogs, businesses sites, and more. It is very affordable and comes with great customer support including messaging, toll free, and live chat. There are also a lot of supporting documents in the Frequently Asked Questions section and the Helpdesk.
Lunarpages has a 30 day money back guarantee and 24/7 award winning customer support. It can sometimes be difficult to get to customer support by telephone, especially late at night and on weekends. However, the Helpdesk is always available online, and turnaround times are about 24 hours. Many business site owners would rather speak to a live professional than wait to hear from someone. If this is the case, Lunarpages might not be the best choice for you.
Lunarpages boasts great uptime so your website is nearly always available – generally, this means it only down during scheduled maintenance. The interface is clean and simple, with access to all of your account information, as well as great extras given away free to all webmasters. Lunarpages uses cPanel, which also has a clean and simple interface with both icons and text to help with navigation.
Lunarpages seems to be moving in a more business-oriented direction, and has several plans for business sites. These plans may have more of the features you need for your business site, but be sure to check out the basic hosting package. You may be able to get everything you need from that and save a bit of money. Again, if live customer service is important to you, a business package might be the better way to go.
You could use SiteBuilder to create your own website without previous experience, or allow Lunarpages to customize one for you. The basic package comes with a wealth of scripts, templates, and other features, and includes web based e-mail and file management as well as FTP, making it easy for someone without prior knowledge to build and launch a website.
While it appears that Lunarpages is looking to recruit more business accounts, it is a great service for personal projects. Lunarpages has a host of one-click install scripts, including WordPress and Joomla, as well as several other blogging platforms and content management systems. Good uptime means the problems you encounter will rarely be major, so customer service will be able to provide great support. The Helpdesk also contains hundreds of documents and tutorials covering most of the things you can do with your account, including add-ons and scripts.
Lunarpages is moderately priced, but you get what you pay for online. The interface is simple, clean, and easy to navigate, making it easy to find all of your Lunarpages account information, as well as cPanel, web based e-mail, and other options. There may be cheaper alternatives, but Lunarpages’ basic plan offers all of the features of more robust packages, as well as award winning customer support, at a very reasonable price.